The Corporate commercial team ensures close support for our partners on each of our markets (Insurance and Maintenance), with the aim of developing their activity.
Our team is made up of qualified staff who will help to develop a sustainable commercial relationship with you and who will be dedicated to the management of your contracts.
The tools we provide
Opteven continously invests to ensure that the tools made available to our parners are reliable, flexible, accessible and provided under a white label if required.
These are multiple objectives :
A faultless quality of service,
Continuously optimised operational management for both Opteven and our partners,
Simplified and secure exchange of data,
Services accessible at any time to subscribe, report and manage claims,
Communicate directly with the beneficiaries (Nomad, mobile application),
Thus, Opteven has therefore developed its own management tools for mechanical breakdown cover and maintenance contracts (Carflex).
The online claims report
Our ‘Carflex’ management system enables breakdown or maintenance claims to be reported and managed online. It goes one step further by providing an instant decision for over 40% of all claims.
The advantages of the online claims report :
Electronically Filed record,
Easy to consult records,
A single access to manage any type of claim.
The reporting tools
Opteven designs and provides custom reporting tools for each partnership.
The content, format and frequency of these reports are defined with our partners according to their needs.
The objective of these tools is to provide entirely transparent, reliable and relevant monitoring. We establish a constructive exchange with our clients, built around the key figures of production and claims records. In this way, Opteven provides support and develops its service offer in the long term. Our ambition: to enable you to provide the most effective solutions for your market.