20 000
partner distributors
80%
of claims dealt
with in 15 minutes
1 200 000
Vehicles
under warranty in Europe
400 000
Technical
claims handled
+90%
of calls
answered within
15 seconds
-45 min
Average estimated time of arrival
for roadside assistance
>60
NPS – Net Promoter Score
+3 million
breakdown assistance contracts,
i.e 350 000
claims handled
93 / 100
Gender Equality Index Score
+90%
Number of employees
who received
training
+40
Different nationalities in the workforce
25
Recruitment without CV