As one of the major providers of Mechanical Breakdown Cover and Assistance in Europe, our company has developed in both these sectors over the past 10 years.
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Our business activity
Our clients are professionals from the motoring industry (manufacturers, distributors, rental companies, fleets, etc.) and the insurance and bank insurance sectors.
Because our clients evolve and develop in specific markets with different needs, we establish solutions adapted to every one of them, both in the fields of Assistance and Mechanical Breakdown Cover :
- Our range of assistance services responds to the diversity of the market in roadside assistance, home, health and domestic services, adapting to the fast paced changes in our business.
- We provide high added-value products for mechanical breakdown insurance ranging from warranty extensions for new and pre-owned vehicles to servicing and maintenance products.
The Opteven story
Opteven began its history in France under the name of RAC France, a subsidiary of RAC plc (the former Royal Automobile Club). Its role then was to accompany and assist RAC members with the management of their claims during their holidays on the European continent.
RAC France became a subsidiary of the AVIVA group in 2005 and then went independent in 2009 with a change of ownership. Since then its shareholders are made up of investment funds (Finadvance in 2010, Capzanine in 2014), Aviva France and company staff.
RAC France changed its name in 2011 and became Opteven.
Opteven remains closely linked to its former majority shareholders through the continuation of assistance partnerships with the RAC and AVIVA France.
In 2014, to accompany its development in the United Kingdom, Opteven established a team of technicians in Warrington to manage claims. Opteven opened its Italian subsidiary in Milan in 2016, with the objective of strengthening existing partnerships and to sustainably develop its mechanical breakdown insurance.